In my day, a "mobile device" was a horse and buggy, which used to be a great way to get to the Post Office. Today, a mobile device is a cell phone, PDA or other hand-held communications gizmo. Turns out, today's mobile devices can get to USPS even faster than Bessie, thanks to a new mobile application for usps.com.
Starting this week, mobile users who go to www.usps.com will automatically be sent to a special mobile website, where they can easily track and confirm a package, find a USPS location, or look up a ZIP Code. There will also be a "click to call" function, as well as a link back to the full usps.com site.
Now, I'll admit I haven't fully entered the mobile device era. Frankly, all that texting and tweeting is beyond me. Heck, just choosing a ring tone is enough to drive one mad. (Me? I just picked The Star Spangled Banner and Benny and the Jets and called it a day.)
But even I can see how helpful it is to be able to conduct postal business without stepping foot into a Post Office or sitting down at a computer.
What about you? Do you think you -- or our customers -- will enjoy this new mobile functionality? Comment here.
2 comments:
It's about time.
Thanks for the feedback - I lead mobile strategy for the USPS and this initial launch was intended to hit a broad range of devices. In a few weeks we are launching our iPhone APP which can be downloaded from Apple. I think you will love it, but either way Id love to have your feedback!
Look for the iPhone APP in November and a Blackberry APP in December!
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