Tuesday, December 29, 2009

After the storm

So, we survived the storm!

What are your observations? Good Christmas mail season? Bad? Let us know how things are in your world. Click here to comment.

(photo courtesy, Dave Reynolds, Mesa, AZ)



10 comments:

Anonymous said...

This was the absolute WORST I have ever been thru(25 years). The plant was in a total world by themselves-we paid a large price for their stupid decisions. NO communication between higher ups(we were ignored re:problems)& us.
But we were the ones that had to deal with the customers.

Anonymous said...

Wow! We have snow everywhere and hopefully we won't get any more as there will be nowhere to put it. Our trucks are late because the roads are icy and down to one lane in places, and yet today we get an email that says we need a "greater sense of urgency" to deliver the mail! What a joke!!! All of the folks that I know go way above and beyond to serve our customers. Give us a break!!

picvijam said...

I feel for those of you that have nasty weather to deal with. Greatful I am, that I don't have ice & snow to deal with. We've practiced all year for these past few weeks. We've delivered & survived again! The USPS is the least expensive & most reliable in the world. We should be proud. :)

Anonymous said...

Seems alot of people were in the Spirit of Christmas ... lots of cards & packages. Also malls & shopping centers were packed mostly week before Christmas.
Hudson Station
Modesto,Ca.
Darlen
RR17

Anonymous said...

I was greatly encouraged to see the large number of cards and packages being mailed out at my office...and the revenue was tremendous! I think people are getting back on the Christmas Card bandwagon, and the Priority Mail Flat-Rate boxes were a big hit!

Luckily, we didn't have weather issues to deal with during the Christmas season, but it's hitting now!

Anonymous said...

This year's volume was about the same as previous years with maybe a few more packages. And customers are still mailing some cards! Our weather got a little nasty right around Christmas Eve but not as bad as some areas of the country. I used to be a carrier so I feel for those out in the cold and snow - delivering to customers is important but remember, first and foremost, be safe.

Anonymous said...

I am grateful that we didn't have the bad weather like last year but I am disappointed in the service. I sent 3 pkgs on 12/14. 2 Priority and 1 parcel post. All three arrived on 12/21. I mailed another priority package on 12/21. It was scanned as delivered on 12/24 but that same package was handed to the receipent on 12/26 (no notice or anything on 12/24 and they were home all day). I have heard many other stories like this. I know many are working very hard and I am grateful but where weather wasn't an issue I don't understand 7 days for priority. Hard to sell a product when we don't provide the service we promote.

Anonymous said...

In our area the picture of the postal parking lot would be white on white. 24 inches of snow in between and on top of the LLVs makes lots of work. Rural roads were and still are in some cases impassible. Wind is making it worse but our carriers are out there doing there job.

Anonymous said...

I have been with the postal service for 28 years and this is the worse Christmas ever. On top of the weather being very bad with snow and ice, the upper management decided to make Nov 30 the last day for eligible PTFs to retire leaving many postmasters in dire straits for the Christmas period. Now that took some "forethought" on the part of our leaders. I myself put in 60 hour weeks due to being short a clerk and being an exempt postmaster I do not receive compensation. I do believe that this Postal Service makes it on the backs of the exempt employees who put in soooo many hours for free. I think that since rural carriers get O.T. during the Christmas period, that Postmasters should also get O.T. whether exempt or not.

Anonymous said...

My office is down 2 on compliment and so my carriers were all getting OT, while I, as an exempt PM did not. Also with the 60 hour weeks as one of the open positions is clerk. I am happy to go above and beyond for my customers but not so much so for management that doesn't understand my carriers are putting in hard time in bad weather and not allowing aux help on the rurals. And the fact that what counts as a package during rural count isn't what is being counted as a package during Christmas OT season is a joke. Get us out here in the field some help; waiting for an e-reassign to fill an open spot is not going to work when we're already short and my carriers are putting in 6 day weeks over and over and over.