Jamie Blackburn, was born with inner ear nerve damage, and has a severe to profound hearing loss. She received her first pair of hearing aids at only 10 months of age and learned at three years of age to lip-read. Jamie states that the hearing loss “…does not limit me in pursuing the things I enjoy in life. I have always told myself I could do what any hearing able person could do.” She indicated that she does not want to be defined by her hearing impairment.
After working in the Loa Post Office as a Post Master Leave-Replacement for six years, Jamie was appointed to the position of Officer-in-Charge at the Post Office in Bicknell (Her home is also in Bicknell, where she resides with her husband and children). At work Jamie uses a streamer which connects her hearing aids to the telephone for more clarity in conversations and she lip-reads to understand hearing customers. She said that she loves her work at the Postal Service and has gained a great deal of confidence and enjoyment from interacting with and serving the public.
Mary Ellett, Officer-in-Charge at Loa, indicated that Jamie “has many wonderful qualities” and that she “displays courage in the fact that she boldly goes forward and doesn't shy away from challenges”. She described Jamie as an employee who defuses problems in a calm and caring way and that “…all of the customers appreciate her hard work.”