No rural carrier in the
Former Gridley Postmaster Paula Raaf, who worked with Kraft for more than 20 years, praises his work. “He’s dependable and he cares for every customer,” she said.
No matter the challenge, Kraft delivers. “The mail always has gotten through,” he said. “I try to get it out even if it’s late or after dark. Whatever it takes.”
But it’s not always easy. Kraft says he got stuck in the snow more times last year than during any other period in his career. “Fortunately, I have a lot of good farm friends out there,” he said. “They’re willing to get in their tractors and help me out.”
Kraft understands his role in the success of the Postal Service. “I’m just interested in doing what I can do where I’m at, and being efficient and cost-effective,” he said. “The key is customer satisfaction — without that, we won’t make it.”
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