- Stay focused on the basics. You know what they are.
- Keep service strong.
- Help us find ways to pull costs out of the system.
- Treat customers the same way you like to be treated as a customer — that’ll keep them with us.
- Look for new ways to grow the business — no matter where you work or what you do. No one knows our customers better than you do.
- And most important of all, don’t get discouraged.
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