Pat Donohoe officially takes over as Postmaster General this week.
He'll have his hands full, with the challenge of declining demand, revenue and volumes that all put stress on our massive infrastructure. With every decision, he'll have to balance customer concerns, political challenges and the needs of 560,000 employees.
He wrote a letter to those employees. You can read it here and here.
What do you think about the letter? Got any advice? Encouragement? Words of wisdom? Share them here.
5 comments:
As COO, he brought us to record levels of service. He came up through the crafts, like many of us. He is absolutely the best possible person for the job.
I have faith that he will do a great job. I do hope that he will do justice to the noncareer employees that have been working for many years without benifits. I hope he can make all employees that work for the Postal Service equal, because they most defiantly are not equal.
I hope he remembers that rural customers depend on the Postal Service to a greater degree than city folks and that closing small, rural Post Offices is going to be devastating to those customers and communities. The amount of money this would save the USPS is tiny compared to other cost-cutting options and will cost the Postal Service a great deal in public relations and support within these small communities.
I am encouraged that the Board selected the very best person to run this company - someone who knows the business inside out - not some political hack or a multi-gazillion-aire who merely wanted to add to their resume. Mr. Donahoe has an extremely difficult task ahead and I am confident that he will make the right decisions for the health and welfare of the Postal Service. Those decisions will not be perceived as best by everyone because it means reducing our size to match the job we have to do. I wish him the best and look forward to many more years with the greatest post in the world.
I want to extend my congratulations to Mr Donohoe, I have confidence in his leadership. In response to some of the previous posters, I submit the following. As a Postmaster in a small, rural community, I think if we begin closing offices, we will alienate these customers. Yes, there are steps which need to be taken, but wholesale closing/consolidation of offices should not be the first pursuit.
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