Pat Donohoe officially takes over as Postmaster General this week.
He'll have his hands full, with the challenge of declining demand, revenue and volumes that all put stress on our massive infrastructure. With every decision, he'll have to balance customer concerns, political challenges and the needs of 560,000 employees.
He wrote a letter to those employees. You can read it here and here.
What do you think about the letter? Got any advice? Encouragement? Words of wisdom? Share them here.