Thursday, August 20, 2009

A customer rushes to our defense

I always like to toot our horn...but it's much better when a customer rushes to our defense. Somehow, that kind of toot always sounds better!

Aloha Forwarding recently posted an open letter of support for USPS on their website.

Darrell Houghton, the president of the company said this:

"Millions of businesses, like my package forwarding company, Aloha Forwarding, depend heavily upon the USPS to deliver products to customers at an affordable price. All of our packages have always been delivered in a timely manner and the Postal Service has never lost any of our packages....The U.S. Postal Service is an incredible value that saves a lot of people a lot of money. For example, a 2-pound package shipped from the mainland to Hawaii costs about $38 via UPS. That same package shipped via Priority Mail is only $8.70. The mail services provided by the U.S. Postal Service allows many people to receive items that are difficult to obtain locally, at an affordable price. Without the Postal Service, for many, their cost of living would go up while their standard of living would go down. ..As a businessman who would literally be out of business if it weren't for the Postal Service, I would like to express my continued support for the men and women of the U.S. Postal Service. Their hard work helps make my business a success."

Now that kind of support deserves Benny salute! What do you think? Comment here.

Read the full letter here.

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