When someone writes in to a newspaper that they love their Post Office, I get warm benny-fuzzies.
The Decorah Journal had a letter from a customer who moved to Norway, yet still comes back to the Iowa town of Decorah for visits.
He said this:"Just to see the sign of the Post Mary Weiss, Sharon Gerleman, Linda RaglandOffice gives me a profound feeling of being at home, and safe. At the Post Office, you still feel the joyful ritual of mailing an old-fashioned letter. It is a place of welcome – whether it’s in the freezing cold, in summer heat, or even in times of flood. Even waiting in line is a good experience. You meet people, hear news, and many times I have seen people come out with a happier look than when they went in. Thank you for such splendid service over the years."
-- Oyvind Gulliksen
What do your customers like best?