For years, we've been encouraging people to use alternate access to buy postal products and services.
Grocery stores, usps.com, Click-N-Ship, and contract stations have seen dramatic increases in the percentage of postage business. They've taken our product to where it's most convenient.
But what do you think impact would be if we attracted people to our lobbies, renting out space to coffee vendors or bakeries? Besides the rental revenue, what do you think our customers would think?