When cell phones were first released many years ago, could anyone have
envisioned the capabilities they would eventually offer its users? Many
businesses have been quick to jump onto the digital screens of these mobile
devices as their many functions continue to increase in leaps and bounds. One
of those businesses is one we’re all familiar with.
The Postal Service is already on the screens of many cell phones around
the country through the USPS Mobile App. Another digital possibility is the
addition of text messaging services when mail is delivered to someone’s home.
With this option, mail recipients could receive a message with information on
what’s inside their mailboxes.
This potential service could provide transparency into the contents of
someone’s mailbox without having to leave one’s home or office to do it.
Do you think this would be a popular option with cell phone users?
4 comments:
It appears that the Postal Service is attempting to broaden the use of it's services. I have read about many delivery companies implementing new ways to improve their services. For example, one company that I read about implemented a page that would allow the company to view consumer complaints. They termed the page to be the home direct complaints webpage. This page allows the company to survey complaints from consumers and use it as a learning curve for the company's services. I think this is great that companies are taking extra time to assure the customer is happy.
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